Accessibility & Nondiscrimination

Scope

This Statement applies to AOS enterprise websites, clinical practices, AOSC ambulatory surgery centers, AOS Institute educational platforms, and affiliated entities that reference or link to it, unless a more specific notice applies.

Our Commitment

AOS Enterprise is committed to providing an inclusive, respectful, and accessible experience for patients, visitors, learners, referring providers, applicants, business partners, and members of the public.

This commitment extends to our clinical practices, ambulatory surgery centers, educational programs, websites, and digital services.

We continually evaluate and improve our facilities, communications, and online resources to promote accessibility and equal access.

Website Accessibility

We strive to make our websites accessible to the widest reasonably possible audience and to improve usability for individuals with disabilities.

Our ongoing efforts include, where reasonably practicable:

Some third-party services, embedded applications, or linked websites may not be fully controlled by AOS Enterprise and may have separate accessibility features or limitations.

Need Assistance?

If you experience difficulty accessing any portion of our website or require information in an alternative format, contact us.

We will make reasonable efforts to provide the requested information or service in an accessible manner consistent with applicable law.

When contacting us, please identify the webpage or resource involved, describe the issue encountered, state your preferred method of communication, and provide any other information that may help us respond.

Communication Assistance

When appropriate and consistent with applicable law, AOS Enterprise will make reasonable efforts to provide effective communication accommodations for patients, visitors, and participants in our educational programs.

Depending on the circumstances, accommodations may include alternative communication methods, accessible electronic communications, language-access resources where available, and other reasonable accommodations.

Requests should be made as early as reasonably possible to allow adequate time for coordination.

Availability and the form of an accommodation may depend on the circumstances, applicable law, patient safety, educational requirements, and operational considerations.

Nondiscrimination Statement

AOS Enterprise is committed to treating every individual with dignity, professionalism, fairness, and respect.

Consistent with applicable federal, state, and local law, AOS Enterprise does not unlawfully discriminate in the provision of health care services, educational programs, employment opportunities, website access, or business operations on the basis of:

This commitment applies to interactions involving patients, families, visitors, learners, employees, applicants, vendors, contractors, referring providers, and members of the public.

Equal Access and Reasonable Accommodations

We strive to provide equal access to our services and programs.

Reasonable accommodations may be available where appropriate and consistent with applicable law, facility capabilities, patient safety, educational requirements, and operational considerations.

Questions regarding accommodations may be directed to the contact information in this Statement.

Language Access

Language assistance may be available for individuals with limited English proficiency when required by applicable law or when otherwise available through the responsible AOS entity or facility.

Availability may vary by location, service, and circumstance. Contact the applicable office or facility as early as possible to request assistance.

Third-Party Services

Certain portions of our websites may use third-party technologies or link to external websites, including scheduling systems, educational platforms, payment processors, mapping services, video platforms, customer-communication tools, and other services.

Although we encourage vendors to maintain accessible products and services, AOS Enterprise cannot guarantee the accessibility of third-party systems that it does not own or control.

Feedback and Complaints

We welcome feedback regarding the accessibility of our websites, facilities, educational programs, and communications.

If you encounter an accessibility barrier, believe you have experienced unlawful discrimination, or have suggestions for improvement, contact us using the information below.

We will review concerns and respond as appropriate.

Contact Us

Questions, accessibility requests, or nondiscrimination concerns may be directed to:

Updates to This Statement

We may update this Accessibility & Nondiscrimination Statement from time to time to reflect changes in our operations, technology, legal requirements, or accessibility initiatives.

The “Last Updated” date at the top of this page identifies the current version. Unless otherwise stated, revisions become effective when posted.